I have a problem I need help in dealing with, there is this young lady who works at the supermarket customer service department who had to help me with a price difference and she kept insisting I was wrong and it was the right price, well I knew I was right because I saw the sale price and when they scanned the item at the cash register it didn’t scan as the sale price.
So I went back to the young lady and said, I’m sorry but I just went to double check the price and it’s suppose to scan at the sale price, so she gave me a frustrated look like I was bothering her, and walked to the back with me where the item was, well it just so happened that they gave me the wrong item, so I told her that’s not the one I asked for, I asked for the one on sale, and I pointed at it, now mind you I’m being polite and nice throughout the whole ordeal and this young lady whose job is to help the customers is copping an attitude and looking like I’m bothering her.
When she saw she was wrong, she said oh they gave you the wrong one, and asked me if I still wanted it, I told her if she can give it to me at the sale price I’ll take it, it was food so I didn’t want them to throw it out, she said no I can’t do that, so I said ok then I don’t want it, I want the one I asked for that is on sale.
Well today I was at the same supermarket and purchased a mineral water and when the cashier scanned it, it wouldn’t scan, so she had to ask the same customer service lady for assistance, I don’t know what happened but the cashier turned around with a blank look on her face like the customer service lady didn’t want to help her with the problem, looking back at it now I think it was because she saw it was for me, I then told the cashier the price is right here on the fridge, she saw the price and entered it, with no problem.
How am I suppose to deal with this in a nice Christian manner, I feel every time I have a problem at this supermarket and need customer service assistance and this young lady happens to be working there, she will give me a hard time or tell her coworkers that I’m problematic.
I don’t want to lose my temper or get into a shouting match with her or cause her to lose her job.