Your experience is a lot more positive than mine.
I volunteered weekly for what? about 15 months? What I found was that most of the unhoused were either mentally ill or addicted to drugs. Theft and assault were considered normative.
Closing the mental hospitals in America was a terrible mistake.
Here in Los Angeles, the head of the Union Rescue Mission lost both of his legs due to something he caught by working on skid row with the homeless. He was at the mission for many years. Finally retired to live with his family in Kansas. He was a pastor.

